اختبار فرضية جودة الخدمات المرافقة للعملية التعليمية دراسة حالة على احد كليات جامعة مصراتة
الشريط الجانبي للمقالة
محتوى المقالة الرئيسي
الملخص
تفاصيل المقالة
هذا العمل مرخص بموجب Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
المراجع
Khachitpol Yousapronpaaiboon Servqual; measuring
higher education service quality in Thailand- 5th world
conference on education sciences-WCES 2013.
Shab.F.TService quality and customer satisfaction in
higher education in PAKISTAN - lahor, journal of
quality and technology management –Vol-ix, issue
ii,december2013,page73-89.
Basheer Abbs et al The relationships between
service quality, satisfaction, and behavioral of
Malaysian spa center customers– international
journal of business and social science –Vol.3 No.1
january 2012
Affero, Ismail and Abiddin, Norhasni (2009) service attributes of Gradute Research Students Needs In Malaysian University, The Journal OfInternational Social Research , Volume 2-6 Winter 2009.
Faranak Khodayari and Behnaz Khodayari (2011)
Service Quality in Higher Education Case study:
Measuring service quality of IslamicAzad University,
Firoozkooh branch. Interdisciplinary Journal of
Research in Business Vol. 1, Issue. 9, (pp.38- 46)
September, October, 2011.